Support & FAQ

Zifora is your Life Maintenance OS — a personal maintenance tracker that helps you stay on top of everything in your life that needs regular care. Track maintenance for your home, vehicles, important documents, health, and finances all in one place. Get smart reminders before things break, expire, or cost you money.

Zifora supports 5 categories:

• Home: HVAC, plumbing, appliances, roof, gutters, and more
• Vehicle: Oil changes, tire rotations, inspections, with odometer tracking
• Documents: Passport renewals, licenses, insurance, registrations
• Health: Medical checkups, dental appointments, prescriptions
• Financial: Tax filings, account reviews, credit checks

Yes! Zifora is free with up to 10 assets, 10 tasks per asset, and the last 5 completion records visible per task. Free users see banner and app open ads. All core features — including OCR receipt scanning, smart notifications, templates, calendar export (ICS), and the home screen widget — are available for free.

Upgrade to Pro for unlimited everything, no ads, expanded statistics, cloud photo backup, and more.

Pro unlocks:

• Unlimited assets and tasks per asset
• Full completion history (no 5-record limit)
• 12-month cost statistics (vs. 6 months on Free)
• No advertisements
• Cloud Photo Backup — sync photos across devices via Firebase Storage

Pro is available as:

• Monthly: $4.99/month
• Yearly: $29.99/year (includes 7-day free trial — best value)
• Lifetime: $49.99 one-time purchase

Subscriptions auto-renew unless canceled at least 24 hours before the current period ends. Prices may vary by region.

Subscriptions are managed through your device’s app store:

• Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Zifora > Cancel
• iOS: Settings > [Your Name] > Subscriptions > Zifora > Cancel Subscription

You can also manage your subscription from within the app via Settings > Manage Subscription.

Open Zifora > Settings > Restore Purchases. This will verify your subscription status with the App Store or Google Play. Make sure you’re signed in with the same account used for the original purchase.

When marking a task as complete, tap the camera/scan icon to scan a receipt. Zifora uses Google ML Kit to read the text on your receipt and automatically extract the total cost.

• 100% on-device: The text recognition runs entirely on your phone — no images or text are uploaded to any server.
• Privacy-safe: Only the extracted cost value is saved. The full receipt text is discarded immediately after processing.
• Quick & convenient: No manual typing — just point your camera at the receipt and the cost auto-fills.

For best results, ensure good lighting and hold the receipt flat. The OCR works best with printed receipts.

Templates are pre-built sets of maintenance tasks for common categories. Examples include:

• Essential Home Maintenance: HVAC filter changes, gutter cleaning, smoke detector testing, etc.
• Appliance Care: Dishwasher cleaning, dryer vent, refrigerator maintenance
• Standard Vehicle Maintenance: Oil changes, tire rotations, brake inspections
• Document Renewals: Passport, driver’s license, insurance policies
• And more for Health and Financial categories

Apply a template to an asset to instantly set up all recommended maintenance tasks.

Zifora sends 3 types of automatic reminders for each task:

• Reminder: A few days before a task is due
• Due: On the day the task is due
• Overdue: 3 days after the due date if not completed

Additionally, Zifora analyzes your completion patterns and generates smart insights — for example, “You usually change your HVAC filter every 3 months, but it’s been 5 months.” These insights help you maintain consistency.

All notifications are scheduled locally on your device and work even when the app is closed.

Yes! Zifora offers two export formats:

• PDF Report: Open an asset > Tap the export/share icon to generate a professional PDF with all maintenance history, costs, and completion dates.
• Calendar (ICS): Export tasks as .ics calendar events compatible with Google Calendar, Apple Calendar, and Outlook. Includes recurring events with reminders.

Share exported files via your device’s share sheet (email, messaging apps, cloud storage, etc.).

Zifora supports voice input for creating tasks quickly. Tap the microphone icon when adding a task and speak your command — for example, “Change oil every 3 months” or “Cambiar filtro cada 6 meses.”

• 100% on-device: Speech recognition is performed by your device’s built-in speech engine — no audio is sent to any external server.
• Supports all 6 app languages (English, Spanish, Portuguese, French, Italian, and German) for voice command patterns.
• Smart parsing: Automatically extracts task name and recurrence interval from your spoken command.

Make sure microphone permission is enabled in your device settings for Zifora.

Zifora can send weather-aware notifications — for example, reminding you to do outdoor maintenance when weather conditions are favorable, or warning you about upcoming weather that might affect your tasks.

• Approximate location: The app uses your device’s coarse location (not GPS-precise) to fetch weather forecasts from the Open-Meteo API.
• Privacy-safe: Your location is not stored permanently — it’s used once to get the weather forecast and cached in memory for up to 6 hours. No location data is sent to any server other than Open-Meteo (an open-source, free weather API).
• Permission required: You’ll be asked for location permission the first time. You can deny it — the app works fine without it, you just won’t receive weather-based reminders.

Family Sharing (Pro feature) lets you share assets and maintenance tasks with family members. Invite family members by email — once they accept, they can view and manage shared assets. Only the asset owner can delete shared assets. You can remove family members at any time from Settings.

On Android, you can add a Zifora widget to your home screen that shows your top 5 most urgent upcoming or overdue tasks. The widget updates automatically when you create, edit, or complete tasks — no need to open the app to see what’s coming up.

To add it: Long-press your home screen > Widgets > Find Zifora > Drag to home screen.

Zifora is available in 6 languages:

• English
• Español (Spanish)
• Português (Portuguese)
• Français (French)
• Italiano (Italian)
• Deutsch (German)

Change the language anytime in Settings > Language.

By default, all your data is stored locally on your device in an SQLite database. We do not upload your data to any server unless you explicitly enable Cloud Sync.

Cloud Sync is free for all users with an account. When enabled, your assets, tasks, and completion records are stored securely in Firebase Firestore under your authenticated account. Only you can access your data. Photo cloud backup is available exclusively to Pro subscribers.

Yes, completely. The OCR receipt scanning uses Google ML Kit’s on-device API — the text recognition model runs entirely on your phone. No receipt images or extracted text are ever sent to any server, including Google’s. Only the extracted cost number is saved in your completion record.

You have several options:

• In-app: Settings > Delete All Data (removes all assets, tasks, completions, and photos)
• Delete Account: Settings > Delete Account (removes your account and all cloud data if Cloud Sync was enabled)
• Uninstall: Removing the app deletes all local data
• Device settings: Settings > Apps > Zifora > Clear Data

For subscription-related data deletion, email supportapps@hexalian.com.

Yes! Cloud Sync is free for all users. Create an account or sign in with Google, then enable Cloud Sync in Settings to keep your data synchronized across devices. Pro subscribers also get cloud photo backup. Your subscription can be restored on any device signed in with the same App Store/Google Play account.

Yes. Zifora uses local notifications scheduled by the operating system. They will fire even if the app is not running. Make sure notifications are enabled in your device settings and that battery optimization is not blocking the app.

For best OCR results:

• Ensure good, even lighting (avoid shadows)
• Hold the receipt flat and steady
• Make sure the total amount is clearly visible
• Printed receipts work better than handwritten ones
• If the wrong amount is detected, you can always edit the cost manually

Email us at supportapps@hexalian.com with a description of the issue, your device model, and OS version. Screenshots are very helpful!