Delete Account & Data
Zifora — Life Maintenance OS by Hexalian LLC
⚠️ Warning: Deleting your data is permanent and cannot be undone. All assets, maintenance tasks, completion records, and photos will be permanently removed.
What Data Does Zifora Store?
| Data Type | Storage Location | Deleted When |
|---|---|---|
| Assets (name, category, notes, warranty info) | On your device (SQLite) | App uninstall / Clear Data / In-app delete |
| Maintenance tasks (intervals, due dates, odometer) | On your device (SQLite) | App uninstall / Clear Data / In-app delete |
| Completion records (costs, dates, notes) | On your device (SQLite) | App uninstall / Clear Data / In-app delete |
| Photos (asset & completion images) | On your device (app storage) | App uninstall / Clear Data / In-app delete |
| OCR receipt scan data | Not stored — processed in real-time on-device, then discarded. Only the extracted cost value is saved in the completion record. | N/A (not persisted) |
| Preferences (theme, language, notification time) | On your device (SharedPreferences) | App uninstall / Clear Data |
| Account & auth credentials | Firebase Authentication | In-app Delete Account / Email request |
| Subscription status | RevenueCat / App Store / Google Play | Email request to support |
| Cloud Sync data (if enabled) | Firebase Firestore | In-app Delete Account / Email request |
| Family Sharing data (shared assets/tasks) | Firebase Firestore | In-app Delete Account / Email request (removing yourself from a family also removes your shared data) |
| Voice input audio | Not stored — processed in real-time on-device, then discarded. | N/A (not persisted) |
| Location data (weather notifications) | Not stored — used once to fetch weather, then discarded. Cached for up to 6 hours in memory only. | N/A (not persisted) |
| Crash reports (if enabled) | Firebase Crashlytics | Auto-deleted after 90 days / Email request |
| Scheduled notifications | On your device (OS scheduler) | App uninstall / Clear Data / In-app delete |
| Home screen widget data | On your device | Remove widget / App uninstall |
About OCR Data: When you use the receipt scanning feature, the OCR processing is performed entirely on your device using Google ML Kit. The raw text recognized from your receipt is processed in real-time to extract the cost and is immediately discarded. No receipt images or full text data are ever stored or transmitted. Only the numeric cost value you confirm is saved as part of your completion record.
How to Delete Your Data
1 Delete All Data (In-App)
- Open Zifora
- Go to Settings (gear icon in the top-right)
- Scroll down and tap Delete All Data
- Confirm the deletion in the dialog
This removes all assets, tasks, completion records, photos, and preferences from your device. If Cloud Sync was enabled, cloud data is also deleted. Your account itself is preserved.
2 Delete Account (In-App — Recommended for Full Deletion)
- Open Zifora
- Go to Settings
- Tap Delete Account
- Re-authenticate if prompted (for security)
- Confirm the account deletion
This permanently deletes your Firebase Authentication account and disables Cloud Sync. If you were part of a Family Sharing group, your shared data is also removed. For complete data removal, use “Delete All Data” first, then “Delete Account.”
3 Uninstall the App
- Android: Long-press the app icon > Uninstall
- iOS: Long-press the app icon > Remove App > Delete App
Uninstalling removes all locally stored data including the database, photos, preferences, and scheduled notifications.
4 Clear App Data (Android Only)
- Go to device Settings > Apps > Zifora
- Tap Storage
- Tap Clear Data
What About My Subscription?
Deleting your data or account does not automatically cancel your subscription. To stop being charged:
- Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Zifora > Cancel
- iOS: Settings > [Your Name] > Subscriptions > Zifora > Cancel Subscription
Request Data Deletion via Email
If you cannot access the app or need to delete subscription-related data held by third parties (RevenueCat, Firebase), contact us: